BMS Travel Tourism Trade Limited Company



BMS Travel Tourism Trade Limited Company (“BMS Travel”, the “Company” or “we”) places great importance on the privacy of our users and customers, as well as the protection of their personal data. This Privacy Policy explains how the personal information you share with us is collected, used, stored, and protected.

1. Information We Collect

When you visit our website or use our services, we may collect the following information:

• Identity Information: Name, surname, Turkish ID number (if necessary)
• Contact Information: Phone number, email address, residential address
• Reservation Information: Details regarding tours, hotel bookings, and flight reservations
• Financial Information: Payment method, billing information (only when required)
• Technical Data: IP address, browser information, data obtained through cookies

2. Purposes of Use

The information collected may be used for the following purposes:

• To provide services and complete reservation processes
• To manage payment and invoicing operations
• To offer customer support services
• To send campaigns, announcements, and marketing communications (with consent)
• To improve website performance and user experience
• To fulfill legal obligations

3. Information Sharing

Your personal data will not be shared with third parties except in the following situations:

• With business partners (such as hotels and transfer companies) for the fulfillment of related services
• In cases of legal obligations and requests from official authorities
• With your explicit consent

4. Data Retention Period

Your personal data is retained for the duration required by the service and in accordance with the retention periods specified in applicable laws and regulations. After this period, your data is securely deleted.

5. Security Measures

The security of your personal data is our top priority. Therefore:

• Data is stored in encrypted systems
• Our servers and digital infrastructure are protected with firewalls and access controls
• Our personnel are trained on data privacy and confidentiality

6. Your Rights (Under KVKK)

In accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), you have the following rights:

• To learn whether your personal data is being processed
• To request information if your data has been processed
• To learn the purpose of processing and whether it is being used appropriately
• To know the third parties to whom your data has been transferred, domestically or abroad
• To request correction if your data is incomplete or incorrect
• To request deletion or destruction of your data
• To request compensation if you incur damages due to unlawful data processing

7. Contact

For any questions or requests regarding your personal data, you can contact us using the information below:

BMS Travel Tourism Trade Ltd. Co.

Address: Mustafapaşa Village / Yeni Mevkii / 1st Street / No: 7

Email: info@munoctravel.com

Phone: +90 554 112 15 50